The Mission of the Division of Credit Unions
Our vision is to foster an environment which ensures the availability of high quality financial products and services while preserving the integrity and safety of the credit union industry.
The Division of Credit Unions' mission is to effectively and efficiently supervise Missouri state chartered credit unions, to ensure compliance with applicable laws and safe and sound operations while remaining responsive to the changes in the economic, technological and political climates which may impact credit unions.
The mission will be accomplished by the following actions:
- Stimulate and contribute to an environment which allows credit unions to evolve and remain competitive;
- Ensure compliance with applicable laws which provide for fair and equitable treatment of all consumers;
- Encourage outstanding performance by division staff members by providing up to date equipment, training and education enhancement opportunities;
- Communicate to our customers our desire and willingness to offer a quality product;
- Develop an internal culture of quality which measures and promotes customer satisfaction;
- Encourage the education and fostering of financial awareness and responsibility among the members of Missouri credit unions.
These goals will be accomplished through focusing on our customers needs, facilitating open channels of communication and commitment to continuous improvement.
